5 photo Kingsway Dermatology and Cosmetic Centre

Avis à propos Kingsway Dermatology and Cosmetic Centre

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Diane W. 2023, Avril 16, 2:18 am

I will never go back to Dr Rachel Ruppel for I do not think she has a suitable bedside manner. I came to the Kingsway Dermatology for a complete skin check as I was referred by my family doctor. After quickly looking my naked body over as I stood with only my panties on, she then focused on my face and without telling me what she was about to do or why, she grabbed a spray bottle and started spraying my face. I was shocked and confused with the aggressive manner and neither had I had any skin treatment like this before. She used no verbal reassurance and even when I stepped back she continued to try to get another spray in. After I calmed down and requested why and what she was doing, I agreed to let her continue to treat one rough spot on my face although there were other brown spots but considered normal by her. When I was about to leave the clinic I realized I had forgotten to ask another question so I was allowed to return to the room to wait for the doctor to return. My computer chart was open for anyone to see so I read what she had typed under my name. She had documented that she had done a skin check including a groin check and had treated several spots on my face. I do not know why she had documented falsely on the care she had provided for there was no groin check and only one small spot had been treated. Although she acted less rushed and pressured when she came back and answered my other questions she did not apologize for her earlier behaviour. … – afficher

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Hope D. 2022, Mars 3, 3:45 am

Inconvénients
I would never recommend Dr. Rachel Ruppell to anyone. After waiting months to see a dermatologist I finally got an appointment. She is the worst dermatologist ever she spent a total of 5 minutes with me. I kept trying to explain my concerns to her. She didn't properly assess what my problem was. All she cared about was putting me on antibiotics. I visited her again after finishing the antibiotics she put me on only for her to put me on another round of antibiotics. She didn't even listen to my concerns. Didnt even analyze my skin condition to figure out what the problem might be. I even brought up another concern I had and she dismissed it indicating that we should focus on one issue at a time. Being a minority I just felt like I didn't receive the same quality of medical care as others. I was rushed out without proper assessment. I'm extremely disappointed and will never go back to her.
Date des services rendus

January 04, 2022

Description du spécialiste

Dr. Rachel Ruppel
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Note moyenne - 4,4 basé sur 2 avis et 129 notes

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