à la station de métro McCowan
Giggles Playland Scarborough Location
Numéro de téléphone
(647) 748-75...
— afficher
Adresse
Scarborough, ON M1S 3P8, 70 Milner Ave Unit 1
- Heures d'ouverture
-
Soleil10:30—20:00MonFerméMar12:00—16:00Épouser12:00—16:00Jeu12:00—16:00Mon12:00—16:00Asseoir10:30—20:00
- Site officiel
- Êtes-vous le propriétaire ?
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We felt very disappointed and will not be going back again.
We were not provided enough time to allow us to set up for our party.
Our party was to start at 4:30 but the party before us were only leaving the facility between 4—415. While we were told he needs time to sanitize, 15 minutes is not enough to sanitize every ride, slide, floor, table and/sofa.
We have friends and family who came on time and were waiting outside because the owner would not let us in.
We kept asking the owner if he can let us in to organize but he would not let us until 4:15 on the dot. 15 minutes is not enough time for us to set up for a party.
When we entered he was rude and asked why people came in early with us (these are our guests and they were definitely thrown off by his behaviour). He made the kids wait before saying “fine get them to the kids area”
Over and over again we were told that everything was “under control”.
Jon was demeaning and rude.
We felt like we did not have a chance to speak up and it was our child’s party we were paying for.
He told us when and where to serve what food and even moved our cake pops and started stuffing one into my sons cake saying it will look nice before even running it by me.
He was trying to make it look like it’s something he always does and because I wanted to avoid an argument we just let him be.
We were advised we would get a document regarding the party and anything we need to be aware of. We never received it.
My son was getting a fever and tired from being excited about his bday all morning. When I asked to cut the cake earlier he said we have to wait and run on his schedule. Although he could clearly see my son falling asleep into my arms. Mind you, he’s the birthday boy.
We did not need a micromanager, who bullies you into following his schedule. I do not recommend this place, if it is to work with the same owner. Although location is nice, you also need an understanding and kind individual to work with. Not someone who makes you feel out of place from the time you enter. Please avoid if you want to be respected.
Cons:
Did not give time to take pictures with grandparents
Did not let you speak
Would not let you use your own backboard that you spent money on.
We had to forcefully carry it and cover his backdrop ourself.
Will tell you where he thinks it’s best to keep your food
Provided kool aids with broken straws
Pros:
His associate/ front desk was nice.
It was clear she understood his behaviour.
He took pictures for you (before rushing off to cut the cake).
Has dishes to keep your food warm
Play place and area for parents to hang out we’re within the same area
Hope these are tips that will be taken into consideration when working with new customers. … – afficher